Warning for attempts at fraud or deception
Patients have unfortunately been subjected to attempts at deception or fraud by telephone. Please be aware that neither our healthcare providers nor 1177 Vårdguiden will ever call or otherwise encourage anybody to transfer money into a bank account or to send payment via Swish for medicines or treatment. Never give any of your bank details or your BankID to anybody that calls you by telephone. If you need to make a payment to a healthcare provider, you will always receive an invoice (on paper). If you ever feel uncertain about making a payment, please contact your care provider.
How to protect yourself
If somebody calls you, tell them that you will call them back, and ask for the name and telephone number of the person calling. Then call your care provider and check that the call was genuine and was made on their behalf. If it turns out that the caller was fraudulent and attempting to deceive you, we encourage you to report it to the police.